Front Desk Receptionist / Administrative Assistant

Chinese American International School seeks a Front Desk Receptionist / Administrative Assistant.
No Chinese language proficiency required.

OPPORTUNITY
Join the vibrant community at the Chinese American International School’s 150 Oak campus as a high visibility member of our campus community. The Front Desk Receptionist/Administrative Assistant is the first point of contact for anyone entering the school’s main campus. The position’s core responsibilities are customer service and front desk traffic management. This is a full time, entry level, non-exempt position paid hourly.

OUR IDEAL CANDIDATE
As one of the first “faces of CAIS” that a visitor sees when entering campus, the ideal candidate will embody our Core Values of Kindness, Inclusion, Curiosity, Courage, and Perseverance and find resonance with CAIS’s mission to Embrace Chinese, Become Our Best Selves, and Contribute to a Better World. We wish for everyone’s first interaction upon entering campus to be as warm and welcoming as the CAIS community is known to be. CAIS offers a dynamic dual culture setting, in which faculty and staff are immersed in a culture of language learners. We look for a candidate who will embrace and participate in CAIS’s work to create an equitable, inclusive environment where all faculty, students, and families are supported in their individual identities. Become part of a team striving to be the world’s most innovative, inspiring, and influential Chinese English dual-language immersion school.

BENEFITS
The CAIS Board of Trustees and administration are expressly dedicated to ensuring that CAIS is a great place to work. The school has committed to attracting, developing, retaining, and rewarding top-tier staff with a benefits package including:
●Salary aligned with the Bay Area’s competitive standards
●Comprehensive insurance package (covering 100% of premiums for individual employee)
●Down payment assistance for home purchase
●Below-Market Rental process assistance
●Realtor services provided for rental search
●Opportunities for professional development, support, and growth

ESSENTIAL DUTIES
Position responsibilities include (but are not limited to):
●Provide excellent customer service to the CAIS parent community (via email, in person and phone calls).
●Direct all incoming persons, phone calls, emails to the appropriate division or administrators.
●Be the go-to person for all CAIS students when they are lost on campus or need help.
●Be a second-line source of security (after NCIS) to watch out for unwanted visitors and take appropriate action.
●Assist and direct parent community as needed.
●Remind students to gather at the appropriate yard/space as needed
●Respond to all radio, main CAIS phone lines, emails and direct/assist as needed.
●Ensure that students who arrive on campus late sign in at the front desk
●Sort and distribute mail and deliveries to appropriate employees or departments.
●Conduct ID checks for individuals who are picking up students per policy.
●Updating the school calendar (shared duty with Communications Director)
●Assist students without lunches by contacting their parents.
●Be ready to respond and assist with various situations.
●During fire drills, collect class count info from all K and 1st grade teachers to report to administrators.
●Maintain professional relationships with counterparts at FAIS, as well as all FAIS, IHS, and NCIS employees.
●Occasional supervision of CAIS students may be required.
●Additional projects or providing assistance as directed.

ESSENTIAL REQUIREMENTS
●Work experience in a customer service role
●Experience working with children
●Excellent interpersonal and communication skills
●Comfort with technology
●Dedication to equity and inclusion and ability to work with individuals from diverse backgrounds
●Commitment to school mission, policies, and initiatives
●Initial and continued tuberculosis clearance
●Initial and continued criminal background clearance

VALUED SKILLS AND EXPERIENCE
We value, but do not require, the following attributes:
●Bilingual: Mandarin/English
●Bachelor’s degree strongly preferred
●Work experience at a school or college
●Familiarity with independent schools
●CPR and First Aid certified
●Experience working with a diverse community

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions for the job. Reasonable accommodations may be made to enable differently abled individuals to perform the essential functions.
●Physical demands: While performing the duties of this job, the employee is required to walk, sit, use fine motor skills, reach with hands and arms, balance, stoop, talk, and hear. The employee must occasionally lift and/or move up to 35 pounds.

ABOUT CAIS
As the nation’s first dual language Chinese and English Pre-K through 8th grade school, CAIS embodies this mission by working continuously to maintain our role as a leader in immersion education. At CAIS we value honest self-assessment, thoughtful self-reflection, intentional planning and focused implementation. We are known as an ambitious school, and we have embarked on a multi-year vision to reimagine immersion, reimagine our culture of learning, reimagine character and community, and reimagine our learning spaces.

Our three campuses are located in the heart of San Francisco and accessible by public transportation in San Francisco. The lively neighborhood echoes the school’s vital energy and provides ready access to cultural treasures such as the Asian Art Museum, SF Jazz, the San Francisco Symphony and more.

For more information, visit https://www.cais.org/about-us/employment

TO APPLY
CAIS’s commitment to diversity, equity and inclusion is central to our mission. People of color and LGBTQIA candidates are strongly encouraged to apply.

Email cover letter, resume, and list of references to jobs@cais.org. In the subject line please indicate “Front Desk Receptionist.” Please no calls.